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Question
Identify and explain the four common sources of information used by supervisors to measure actual performance.Answer
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Formal work groups are the same as teams.
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Formal groups are work groups established outside the organization.
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When an employee group such as baby boomers retires en masse, its departure will leave gaping skill-level holes in organizations. Clearly, this has the potential to create a labor shortage, making it much more difficult for supervisors to ________ needed to accomplish organizational goals.
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In order to be effective in an organization, a supervisor needs to develop ________ skills to help influence others.
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Consistent with the belief that one of the most important abilities needed by supervisors is strong interpersonal skills, they may be considered to be ________.
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When supervisors perform operating tasks alongside the same people they supervise some people, particularly upper management, see them as ________.
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A supervisor's management function is to focus on ________.
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In the twenty-first century the concept of managing in a ________ way has become critical to supervisors.
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The Gallup Organization has found that ________ is the single most important variable in employee productivity and loyalty.
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Which conflict resolution technique goal might appear to be a "cop-out?"
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Poor communication is the source of all conflicts.
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In 2012, according to preliminary data from the Bureau of Labor Statistics, 4,383 workers were killed on the job.
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Organizations not meeting the interstate commerce criteria of the OSH Act are generally covered by state occupational safety and health laws.
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What is a group and how does a formal group differ from an informal group?
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Formal groups are work groups established outside the organization.
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